Please Note: All application fees are not refundable.
Refund Policy
Canadian Aviation College follows the Refund Policy stipulated by British Columbia Private Training Institutes Branch (PTIB) as follows:
Full refund of tuition and related fees — all students
31 Despite anything in this Division, a certified institution must, if all of the following apply, refund all of the tuition and all related fees paid to the institution by or on behalf of a student for an approved program of instruction:
(a)the student is enrolled in the program without having met the admission requirements for the program;
(b)the student did not misrepresent the student's knowledge or skills when applying for admission;
(c)the registrar orders the institution to refund the tuition and related fees.
[en. B.C. Reg. 122/2021, Sch. 1, s. 19.]
Full refund of tuition and specified fees — all students
32 (1)Without limiting section 31 and despite anything else in this Division, a certified institution must, in either of the following circumstances, refund all of the tuition and all related fees, other than application fees, paid to the institution by or on behalf of a student for an approved program of instruction:
(a)if the institution receives a notice of withdrawal from the student no later than 7 days after the student, or other signatory, signs the student enrolment contract and before the start date of the program set out in the student enrolment contract;
(b)subject to subsection (2), if all of the following apply:
(i)the student is attending the program;
(ii)the student does not attend a work experience component of the program;
(iii)the institution does not provide all of the hours of instruction of the work experience component of the program before the date that is 30 days after the end date set out in the student enrolment contract.
(2)Subsection (1) does not apply if the registrar determines that the institution was prevented, by circumstances beyond its control, from providing all of the hours of instruction of the work experience component of the program by the deadline referred to in subsection (1) (b) (iii).
[en. B.C. Reg. 122/2021, Sch. 1, s. 19.]
Full refund of tuition and specified fees — international students
33 Without limiting sections 31 and 32 and despite anything else in this Division, a certified institution must, if all of the following apply, refund all of the tuition and all related fees, other than application fees, paid to the institution by or on behalf of an international student for an approved program of instruction, other than a program provided solely through distance education:
(a)the international student is refused a study permit in relation to the program;
(b)the international student has not requested an additional letter of acceptance for the same program for which the study permit was refused;
(c)the international student delivers to the institution a copy of the refusal of the study permit before the date on which 30% of the hours of instruction of the program would have been provided to the student had the student started the program on the later of the following:
(i)the start date of the program set out in the last letter of acceptance issued to the student by the institution;
(ii)the start date of the program set out in the student enrolment contract.
[en. B.C. Reg. 122/2021, Sch. 1, s. 19.]
Refund of fees for course materials — all students
34 Without limiting sections 31 to 33, a certified institution must refund fees charged for course materials paid by or on behalf of a student enrolled in an approved program of instruction if the student does not receive the course materials and any of the following apply in relation to the program:
(a)the student provides a notice of withdrawal to the institution;
(b)the institution provides a notice of dismissal to the student;
(c)the student does not attend any of the first 30% of the hours of instruction of the program.
[en. B.C. Reg. 122/2021, Sch. 1, s. 19.]
Partial refunds or recovery of tuition
35 (1)In this section, "completed", in relation to an approved program of instruction provided solely through distance education, means that a student has received an evaluation of the student's performance for a specified percentage of the hours of instruction of the program.
(2)A certified institution may retain up to 50% of the amount of tuition paid by or on behalf of a student in relation to an approved program of instruction, other than a program provided solely through distance education, if the student does not attend any of the first 30% of the hours of instruction of the program.
(3)A certified institution may, in the following circumstances, retain or recover, as the case may be, up to 50% of the amount of tuition paid or payable under a student enrolment contract in relation to an approved program of instruction, other than a program provided solely through distance education:
(a)the institution receives a notice of withdrawal from the student after the date on which more than 10%, but less than 30%, of the hours of instruction of the program have been provided;
(b)the institution provides a notice of dismissal to the student and, on the date the notice is delivered to the student, the institution has provided more than 10%, but less than 30%, of the hours of instruction of the program.
(4)A certified institution may, if both of the following apply, retain or recover, as the case may be, up to 50% of the tuition paid or payable under a student enrolment contract in relation to an approved program of instruction provided solely through distance education:
(a)the institution receives a notice of withdrawal from the student or provides a notice of dismissal to the student;
(b)on the date the notice is received or delivered, as the case may be, the student has completed more than 30%, but less than 50%, of the program.
(5)A certified institution may, in the following circumstances, retain or recover, as the case may be, up to 30% of the tuition paid or payable under a student enrolment contract in relation to an approved program of instruction, other than a program provided solely through distance education:
(a)the institution receives a notice of withdrawal from the student after the start date of the program set out in the student enrolment contract but on or before the date on which 10% of the hours of instruction of the program have been provided;
(b)the institution provides a notice of dismissal to the student and, on the date the notice is delivered to the student, the institution has provided no more than 10% of the hours of instruction of the program.
(6)A certified institution may, if both of the following apply, retain or recover, as the case may be, up to 30% of the tuition paid or payable under a student enrolment contract in relation to an approved program of instruction provided solely through distance education:
(a)the institution receives a notice of withdrawal from the student or provides a notice of dismissal to the student;
(b)on the date the notice is received or delivered, as the case may be, the student has completed no more than 30% of the program.
(7)A certified institution may retain or recover, as the case may be, up to 20% of the tuition, to a maximum of $1 300, paid or payable in relation to an approved program of instruction if the institution receives a notice of withdrawal from the student less than 30 days before the later of the following:
(a)the start date of the program set out in the last letter of acceptance issued to the student by the institution;
(b)the start date of the program set out in the student enrolment contract.
(8)A certified institution may retain or recover, as the case may be, up to 10% of the tuition, to a maximum of $1 000, paid or payable in relation to an approved program of instruction if the institution receives a notice of withdrawal from the student at least 30 days before the later of the following:
(a)the start date of the program set out in the last letter of acceptance issued to the student by the institution;
(b)the start date of the program set out in the student enrolment contract.
[en. B.C. Reg. 122/2021, Sch. 1, s. 19.]
When and how refunds to be made
36 A certified institution required under this Division to refund an amount of tuition or a fee in relation to an approved program of instruction must pay the amount to the student or other person who paid the tuition or fee within 30 days after the following applicable date:
(a)the date the institution receives a notice of withdrawal from the student;
(b)the date the institution provides a notice of dismissal to the student;
(c)the date the registrar orders, under section 31, the institution to refund the amount of tuition and related fees;
(d)the date that is 30 days after the end date set out in the student enrolment contract if the institution contravenes section 32 (1) (b) (iii);
(e)the date the student delivers to the institution a copy of a refusal to issue the study permit;
(f)the date on which the first 30% of the hours of instruction are provided, if the student does not attend any of the first 30% of the hours of instruction.
[en. B.C. Reg. 122/2021, Sch. 1, s. 19.]