Refund Policy


This policy is publicly available on the Canadian Aviation College (CAC) website.
Tuition Refund policies can sometimes be confusing as they account for a wide variety of scenarios, therefore CAC urges all students to ensure they are familiar with this policy prior to enrollment.
CAC will not accept any tuition payable for a program of instruction unless CAC has provided the student with a copy of this tuition refund policy.
CAC shall refund a student, or a person who paid on behalf of a student, the tuition that was paid in relation to an approved program of instruction in which the student is enrolled in the following circumstances:
a. If CAC receives a notice of withdrawal from the student no later than 7 days after the effective contract date and before the start date and end date of the program or the part of the program of instruction that will be provided during the term of the student enrolment contract.
b. If the student, or other signatory, signs the student enrolment contract 7 days or less before the start date and end date of the program or the part of the program of instruction that will be provided during the term of the student enrolment contract and CAC receives a notice of withdrawal from the student between the date the student, or other signatory, signed the student enrolment contract and the start date and end date of the program or the part of the program of instruction that will be provided during the term of the student enrolment contract;
c. If the student does not attend a work experience component, and
d. CAC does not provide all the hours of instruction of the work experience component of a program of instruction within 30 days of the end date of the program or the part of the program of instruction that will be provided during the term of the student enrolment contract.

 

Tuition and fee refund standards
CAC shall refund the tuition for a program of instruction and all related fees paid by a student or a person on behalf of a student enrolled in an approved program of instruction, if both of the following apply:
a. The student is enrolled in the program of instruction without having met the admission requirements for the program;
b. The student did not misrepresent the student's knowledge or skills when applying for admission.
If a student does not attend any of the first 30% of the hours of instruction, referred to in the enrollment contract of an approved program of instruction, a certified institution may retain up to 50% of the tuition paid under the student enrolment contract. (This does not apply in relation to a program of instruction that is provided solely through distance education.)
Tuition refund — withdrawal and dismissal from approved program of instruction
If CAC receives a notice of withdrawal from a student more than 7 days after the effective contract date and at least 30 days before the start date of the program or the part of the program of instruction that will be provided during the term of the student enrolment contract, CAC shall retain up to 10% of the tuition due under the student enrolment contract, up to a maximum of $1 000.
If CAC receives a notice of withdrawal from a student more than 7 days after the effective contract date and less than 30 before the start date of the program or the part of the program of instruction that will be provided during the term of the student enrolment contract, CAC may retain up to 20% of the tuition due under the student enrolment contract, up to a maximum of $1 300.
If CAC receives a notice of withdrawal from a student:
a. After the start date of the program or the part of the program of instruction that will be provided during the term of the student enrolment contract and up to and including the date on which 10% of the hours of instruction (referred to in the enrollment contract of the program of instruction) have been provided, CAC shall retain up to 30% of the tuition due under the student enrolment contract.
b. After the date on which more than 10% but before the date on which 30% of the hours of instruction, (referred to in the enrollment contract of the program of instruction) have been provided, CAC shall retain up to 50% of the tuition due under the student enrolment contract.
If CAC
a. provides a notice of dismissal to a student, and
b. has, on the date the CAC delivers the notice to the student, provided:
a. 10% or less of the hours of instruction, (referred to in the enrollment contract of the program of instruction) CAC shall retain up to 30% of the tuition due under the student enrolment contract, or
b. More than 10% but less than 30% of the hours of instruction, (referred to in the enrollment contract of the program of instruction) CAC shall retain up to 50% of the tuition due under the student enrolment contract.
These do not apply in relation to a program of instruction that is provided solely through distance education. See the following section.
Tuition refund — Distance Education
In this section, "completed" means that a student has received an evaluation of the student's performance for a specific percentage of the hours of instruction, referred to in the number of hours of instruction of the program that will be provided during the term of the student enrolment contract.
If CAC provides a program of instruction solely through distance education and CAC receives a student's notice of withdrawal or CAC delivers a notice of dismissal to the student and:
a. The student has completed up to 30% of the program of instruction, the institution may retain up to 30% of the tuition due under the student enrolment contract, or
b. The student has completed more than 30% but less than 50% of the program of instruction, the institution may retain up to 50% of the tuition due under the student enrolment contract.
Fee refund — Withdrawal and Dismissal from approved program of instruction
CAC shall refund fees charged for course materials paid for but not received if the student provides a notice of withdrawal to the institution or CAC provides a notice of dismissal to the student.


Fee and tuition refund - Payment standards

 

CAC shall refund tuition or fees, as applicable, to a student, or a person who paid the tuition or fees on behalf of a student within:
a. 30 days of the date CAC receives a student's notice of withdrawal,
b. 30 days of the date CAC provides a notice of dismissal to the student,
c. 30 days of the date that the registrar provides notice to CAC that CAC is not complying with a compliance standard.
d. 30 days after the first 30% of the hours of instruction, if applicable.
Tuition refund — International Students
If a student delivers a copy of a refusal of a study permit to CAC, the following sections apply as if the copy of the refusal were a notice of withdrawal.
CAC must refund the student, or the person who paid on behalf of the student, the tuition that was paid in relation to an approved program of instruction in which the student is enrolled in the following circumstances:
a. If CAC receives a notice of withdrawal from the student, no later than 7 days after the effective contract date and before the start date of the program or the part of the program of instruction that will be provided during the term of the student enrolment contract.
b. If the student, or other signatory, signs the student enrolment contract 7 days or less before the start date of the program or the part of the program of instruction that will be provided during the term of the student enrolment contract and CAC receives a notice of withdrawal from the student between the date the student, or other signatory, signed the student enrolment contract and the start date of the program or the part of the program of instruction that will be provided during the term of the student enrolment contract;
If CAC receives a notice of withdrawal from a student more than 7 days after the effective contract date and at least 30 days before the start date of the program or the part of the program of instruction that will be provided during the term of the student enrolment contract, CAC may retain up to 10% of the tuition due under the student enrolment contract, up to a maximum of $1 000.
If CAC receives a notice of withdrawal from a student:
a. After the start date of the program or the part of the program of instruction that will be provided during the term of the student enrolment contract and up to and including the date on which 10% of the hours of instruction of the program that will be provided during the term of the student enrolment contract, CAC shall retain up to 30% of the tuition due under the student enrolment contract.
b. After the date on which more than 10% but before the date on which 30% of the hours of instruction of the program (that will be provided during the term of the student enrolment contract) have been provided, CAC shall retain up to 50% of the tuition due under the student enrolment contract.
CAC must refund fees charged for course materials paid for but not received if the student provides a notice of withdrawal to CAC or CAC provides a notice of dismissal to the student.
CAC must refund tuition or fees, as applicable, to a student, or a person who paid the tuition or fees on behalf of a student within:
a. 30 days of the date CAC receives a student's notice of withdrawal;
b. 30 days of the date CAC provides a notice of dismissal to the student;
c. 30 days of the date that the registrar provides notice to CAC that CAC is not complying with a compliance standard;
d. 30 days after the first 30% of the hours of instruction, if a student does not attend any of the first 30% of the hours of instruction of the program that will be provided during the term of the student enrolment contract (of an approved program of instruction), CAC may retain up to 50% of the tuition paid under the student enrolment contract.
These do not apply if an international student requests an additional letter of acceptance for the same program of instruction that was the subject of the refusal of a study permit, or in relation to a program of instruction that is provided solely through distance education.
Please, request all withdrawals or tuition and fee refunds via email at info@cacbc.ca.

Find us at:

72 - 18300 Ford Road,

Pitt Meadows - BC

V3Y 0C6

CANADA

Administrative Hours:

Mon - Fri 9:00AM - 5:00PM

 

 

Main Administrative Phone (Monday - Friday): +1 604.299.7777
Dispatch Phone (Flight Operations ONLY): +1 604.595.1505

Email: info@cacbc.ca

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